Drumcarrrow Luxury Lodges Privacy Policy (GDPR Compliant)

Last updated: February 2023

At Drumcarrrow Luxury Lodges, we are committed to protecting the privacy of our customers and website visitors in compliance with the General Data Protection Regulation (GDPR). This Privacy Policy outlines the types of information we collect, how we use that information, and the steps we take to protect it.

Information Collection and Use:

• Personal Information: We may collect personal information such as your name, email address, postal address, and phone number when you make a booking, subscribe to our mailing list, or otherwise voluntarily provide it to us. This information is used to process your booking, respond to your inquiries, and keep you informed about our promotions and events.

• Payment Information: We use third-party payment processors to securely process your payment information. We do not store your payment information on our servers.

• Technical Information: We may also collect technical information such as your IP address, browser type, and device type when you use our website. This information is used for security and technical purposes.

• Cookies: We use cookies to enhance your user experience and to gather information about how our website is being used. You may adjust your cookie settings through your web browser.

Information Sharing and Disclosure:

• Third-Party Service Providers: We may share your information with third-party service providers for the purpose of delivering services related to our website, such as hosting, analytics, and customer support. We ensure that all third-party service providers are GDPR compliant and have appropriate security measures in place.

• Legal Compliance: We may disclose your information if required by law or in the good faith belief that such disclosure is necessary to comply with legal proceedings, respond to claims, or protect the rights, property, or safety of our company, customers, or the public.

Data Retention:

We will retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

Rights of Data Subjects:

Under the GDPR, you have the right to access, rectify, erase, or restrict the processing of your personal information. You also have the right to receive a copy of your personal information in a portable format. To exercise these rights, please contact us at lodges@drumcarrow.co.uk.

Security:

We take appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.

Changes to This Privacy Policy:

We may revise this Privacy Policy from time to time, and the most current version will always be posted on our website. If we make any material changes to this policy, we will notify you by email or by posting a notice on our website.

Contact Us:

If you have any questions or concerns about this Privacy Policy, please contact us at lodges@drumcarrow.co.uk.

Acceptance of This Policy:

By using our website, making a booking, or subscribing to our mailing list, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.